Managed Care Provider's Implementation of MFT
An Axway Success Story

THE COMPANY:

Managed Care Provider in need of new Managed File Transfer (MFT) solution to manage secure data transfer between business units, including several recently acquired companies.

THE CHALLENGE :

• Provide a unified platform for MFT utilizing corporate standards.
• Replace a large number of in-house customized solutions across business units.
• Deploy solution to a departmental level, eliminating individual tracking solutions.
• Reduce number of lost claims which result in weeks if not months of delays leading to significantly increased costs per claim.

THE SOLUTION:

After performing a needs assessment, it was clear none of the current corporate solutions were adequate to handle the growing transaction volumes being experienced. After an exhaustive software selection process, Oxford architected a multi-phased solution utilizing Axway’s Synchrony Gateway and Synchrony Sentinel products as the underlying technology. To date, the cross-functional team has implemented a new MFT solution with end-to-end monitoring across all business units, achieving all Phase I project goals.

THE RESULTS:

• Single point of integration for all transfers, leveraging a single product suite vs. a number of customized in-house applications.
• Dramatically improved security of data and transaction auditing capabilities.
• 100% transparency related to file transfers between departments and other business units.
• Real-time access to data and data transfer statistics.
• Elimination of lost data files resulting in large cost reductions associated with claims transmissions and processing.
• Reduction in number of full time resources required to manage MFT process.

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